Introduction
The Orders API lets you retrieve an order, including its line items, payments, refunds, and total amounts.
Order states
An order can be in one of the following states:
open
The order exists but isn’t yet completed. You can still add or edit items or payments. This isn’t an
end state. An order can transition from open to either completed or cancelled.
completed
The order finalises and closes. All related payments complete and the total order amount is fully
paid. This is an end state. An order can’t transition from completed to another state.
cancelled
The order voids or cancels before completion. This is an end state. An order can’t transition from
cancelled to another state.
After an order is marked completed, the updated_at timestamp may change to reflect
post-completion events such as refunds. Use the updated_at field to detect changes after
completion.